Altiris® Connector for Remedy

Altiris® Connector for Remedy allows you to extend your investment in the Remedy Action Request System platform and Remedy Help Desk and Asset Management applications with inventory data from Altiris' award-winning Notification Server™ repository for quick access to accurate, detailed information.

It's All About Better Service

Start now to improve your service levels with the Connector for Remedy. You can quickly access the latest information available to the help desk within Remedy, and you can improve help desk problem resolution time by placing accurate inventory information in the hands of your support workers.

Reduce the cost and complexity associated with custom integrations. The Connector for Remedy allows you to leverage Altiris inventory information to resolve incidents more quickly and identify trouble-prone equipment.

Key Features & Benefits

• Adds inventory and systems management capabilities
• Ensures inventory information accuracy
• Supports a large number of offices and computers from one, consolidated service desk
• Reduces the cost, complexity, and manageability of one-off, homegrown integration projects
• Ensures business continuity

Screen Shots

	The Connector for Remedy allows you to store and search for virtually any Altiris data class or attribute from within Remedy. It is easily configurable, allowing you to only share the data you choose.
	The Altiris Notification Server can extract inventory data in XML format for transfer to a Remedy Action Request System server.